Please note that it will take up to three weeks for us to receive the paperwork from the title company. You will not be able to set up a login for the Association Portal until we have received your information.

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Once received, you will be sent a welcome letter from our company. This is when you will know that you are able to create a login. If you do not receive this within two weeks of closing, please contact your title company and follow up on the status of your paperwork.

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Your fees will be on hold until your bill pay information is produced by Truist. If you have a balance, you will be able to view it in the portal. Expect your coupon book to arrive within two weeks of receiving your welcome package unless you have paid your dues in closing through the end of the year. When you have access to the portal, you will be able to view your balance and payment schedule.

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The portal runs the most efficiently using a laptop or PC and the following browsers: Google Chrome (recommended), Firefox and Microsoft Edge.