How to Use the Portal Features

The Association Portal is for our Homeowner Association Residents only - please note that if you are in a CDD and Rizzetta does not manage your HOA you will not be able to utilize the portal. Below you will find links to PDF's that will help you learn how you can make the most out of you Association Portal access!

Recommended Browsers

Some technical issues with the portal may be caused by browsers or devices. We recommend using Google Chrome or Firefox browsers. The portal is not optimized for mobile devices such as phones and tablets at this time. You will receive the best results by using a desktop or laptop.

 

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Homeowner Dashboard

This area of the portal gives you an overview of items related to your account (assessments, open issues, etc.).

 

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My Items - Respond to Violations

The portal is designed to show all activity for a specific property for the last 30 days. These items may have already been resolved. You can reply to violations using this section.

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My Account - Balances and Transaction History Reports

This page is where we can see details on current balances and payments.

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My Login - Update Your Password or Email Address

Use this guide on how to use the My Login tab to update your password or email address. Note: Changing this email WILL NOT change the email used to send out official communications.

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My Contact Info - Update Your Mailing Address or Settings

Use this guide on how to use the My Contact Info guide on updating your mailing address, general communication preferences, billing communications, phone number, etc.

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Submit an ARC Request

Submit an ARC request with this simple form. You may be notified through the portal if your Architectural Review Committee needs any additional information for this request. 

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Contacting our team has never been easier -- submitting a request through the portal allows the team member responsible for that service to respond to your request, inquiry or question in a timely manner. ​This can range from billing questions, to gate and building access, work orders, general questions and more. 

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Submit a Request

 

Tampa (Corporate Office)

3434 Colwell Avenue, Suite 200

Tampa, FL 33614

Phone: (813) 514-0400 / Fax: (813) 514-0401

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